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Terms and Conditions

Last updated: November 5, 2026

Last Updated: November 5, 2026
Effective Date: November 5, 2026

1. ACCEPTANCE OF TERMS

Welcome to Test AI Models. By accessing or using our platform at testaimodels.com, you agree to these Terms of Service.

If you don't agree, don't use the Platform.

These Terms are a legal agreement between you and Test AI Models (operated by Marko Milojkovic PR Digital M2, Karadjordjeva 272, 34220 Lapovo, Serbia - Registration Number: 67812549, VAT: 114733003). We may update these Terms occasionally and we'll notify you of significant changes.

2. WHAT TEST AI MODELS DOES

Test AI Models is a platform that lets you:

  • Test AI models (ChatGPT, Claude, Gemini, Grok, and others) with your prompts
  • Compare quality, speed, and API costs side-by-side
  • See results in 30 seconds without providing API keys
  • Chain tests into workflows, run them in order and compare runs
  • Check answers against a rule you write, using judge models
  • Schedule alerts that re-run a test or workflow and tell you when something changes
  • Estimate what switching models could save against your own bill

We're a testing platform, not an AI provider. We pass your prompts to third-party AI services (OpenAI, Anthropic, Google, xAI, and others) and show you their responses.

Current AI Providers: ChatGPT, Claude, Gemini, Grok, Mistral, Kimi, DeepSeek, Qwen, Perplexity

3. ACCOUNT REGISTRATION AND SIGNUP CREDITS

3.1 Registration

  • You must be 18+ to create an account
  • Provide accurate information (email, password)
  • One account per person
  • You're responsible for account password security

3.2 Signup Gift

When you create an account you can receive a gift of 10,000 credits (about $1 of model usage), unlocked in three steps:

  • 3,000 credits for confirming your email
  • 4,000 credits for running your first test
  • 3,000 credits for completing a short survey

How it works:

  • Up to 10 models per test on a credits account
  • Gift credits are spent like any other credits

Important:

  • Cannot be transferred, refunded, or exchanged for cash

3.3 When Your Credits Run Out

  • You can still access the Platform
  • You can view all your past test results
  • You can browse features and pricing
  • To run more tests, top up credits (Pay as you go) or subscribe to PRO

4. PLANS AND PRICING

4.1 Plan Structure

SIGNUP GIFT

  • 10,000 credits, unlocked in three steps (see 3.2)
  • Up to 10 models per test
  • All core features available

PAY AS YOU GO

  • Top up credits when you need more tests (minimum $10 USD; choose $10, $30 or $100)
  • Up to 10 models per test
  • x3 markup on API credit purchases
  • Credits roll over and never expire

PRO PLAN ($20/month)

  • Lower markup on API purchases (x1.5)
  • Up to 20 models per test
  • First access to new flagship models
  • Priority support

4.2 Pricing

  • Signup gift: $0 (10,000 credits)
  • Pay as you go: from $10 USD minimum top-up
  • PRO Plan: $20 USD per month
  • API Credits: Prepaid balance used per test; markup depends on plan (x3 on Pay as you go, x1.5 on PRO). 10,000 credits equal $1 of model usage before markup
  • Prices are in USD, excluding applicable taxes or payment processing fees (VAT added at checkout based on location)

4.3 Price Changes

  • We reserve the right to change pricing with 30 days' notice
  • Existing Pro subscribers are grandfathered at their original price for 12 months

5. API CREDITS SYSTEM

5.1 What Are API Credits?

API Credits are prepaid funds used to pay for AI model API costs when you run tests, on top of your signup gift.

How It Works:

  • A run is charged once, when it ends, for what it actually cost; a run your balance cannot cover is not started
  • Markup depends on your plan and is applied once, when you buy credits: x3 on Pay as you go, x1.5 on PRO
  • Example (PRO): A $10 top-up buys approximately $6.67 in provider API usage (about 66,000 credits)
  • Example (PAYG): A $10 top-up buys approximately $3.33 in provider API usage (about 33,000 credits)
  • The cost estimate shown before a run is in credits and carries no markup

5.2 How Tests Are Charged

Each test consists of multiple model selections. Costs are calculated as follows:

Example Test:

  • You test ChatGPT ($0.04) + Claude ($0.03) + Gemini ($0.01)
  • Total charge: $0.08 in API credits (sum of all models tested)

Pricing varies by:

  • Model used (for example ChatGPT is more expensive than Grok)
  • Prompt length (longer prompts = more input tokens)
  • Response length (longer responses = more output tokens)
  • Each AI provider's pricing

5.3 What If a Test Costs More Than Expected?

  • Tests typically cost $0.005 - $0.5 depending on models and prompt length
  • In rare cases the real cost can exceed the estimate shown before the run (for example some reasoning models can think beyond their output limit)
  • The difference is charged to your balance, which can then go below zero, and you cannot run new tests until you add credits

5.4 Purchasing API Credits

Minimum Purchase: $10 USD on Pay as you go (minimum top-up amount shown at checkout)

How to Buy:

1. Open Billing in your account

2. Select a pack ($10, $30 or $100) or enter any amount of $10 or more

3. Complete payment via Paddle

4. Credits added to your balance within seconds (webhook processing)

Important:

  • API credits, both purchased and monthly PRO credits, never expire (even if you cancel Pro subscription)
  • If you cancel Pro and later return, your credits are still there
  • Refunds are handled as described in our Refund Policy

6. SUBSCRIPTION MANAGEMENT

6.1 Upgrading to Pro

From Pay as you go:

1. Click "Upgrade to PRO" on the Billing page

2. Review confirmation page

3. Redirected to Paddle Checkout

4. Complete payment

5. Pro plan activated immediately

6. Your existing credits are preserved

6.2 Managing Subscriptions (Pro Plan)

Pro plan users manage subscriptions via Paddle Customer Portal:

  • Cancel subscription
  • View payment history
  • Download invoices
  • Update payment methods (if needed)

Access Paddle Portal: Subscriptions page then "Manage Subscription"

6.3 Cancellation

How to Cancel:

  • Navigate to Paddle Customer Portal
  • Click "Cancel Subscription"
  • Cancellation takes effect immediately

What Happens:

  • Access to Pro features stops immediately
  • Your account returns to Pay as you go (up to 10 models per test, x3 markup)
  • Unused API credits, including unused monthly PRO credits, are preserved
  • Past test results remain accessible
  • You can reactivate anytime by re-subscribing

Refunds:

  • Refunds of subscription payments and of unused API credits are handled as described in our Refund Policy

6.4 Account Downgrade

  • Canceling your subscription ends PRO and returns your account to Pay as you go
  • Your credits, including unused monthly PRO credits, are preserved
  • You can re-subscribe to PRO anytime

7. PAYMENT PROCESSING VIA PADDLE

7.1 Payment Processor

All payments are processed by Paddle (Paddle.com Market Limited), our Merchant of Record.

Paddle handles:

  • Payment processing (credit cards, PayPal, etc.)
  • Subscription billing
  • Tax/VAT collection and remittance
  • Invoicing
  • Refund processing (if applicable)

7.2 What You Pay

  • PRO Plan Subscription: $20 USD/month + applicable VAT
  • Credits (Pay as you go and PRO top-ups): the price shown at checkout + applicable VAT; the markup and payment fees are included in that price

VAT/Tax:

  • Automatically calculated based on your location
  • EU residents: VAT added at checkout
  • Prices shown are excluding tax (tax added during checkout)

7.3 Invoices

  • Automatically sent by Paddle after each payment
  • Available in Paddle Customer Portal
  • Download anytime from your account

7.4 Failed Payments (Pro Plan)

  • If payment fails (card declined, insufficient funds):
  • Paddle retries payment automatically
  • Pro subscription suspended immediately until payment succeeds
  • You cannot purchase API credits during suspension
  • Update payment method in Paddle Customer Portal to reactivate

8. DATA COLLECTION AND USAGE

8.1 What Data We Collect

  • Account data: Email, password (hashed), name (optional)
  • Test data: Your prompts and system prompts, uploaded images and PDF page images, AI responses, chat messages, workflows, alerts, quality-check rules, timestamps, models tested, costs, speed
  • Usage data: Which features you use, number of tests, success/failure rates
  • Payment data: Handled entirely by Paddle (we never see card details)

8.2 How We Use Data

  • Provide the Platform service
  • Display your test results
  • Generate community benchmarks
  • Improve the Platform
  • Communicate with you (account updates, support)

8.3 Community Benchmarks (Automatic)

We automatically collect and use the following data for public benchmarks:

  • Speed (how fast each model responded)
  • Cost (how much each model cost)
  • Model selected as winner
  • Use case category (the task type of the test)
  • The reason you pick for a winner (chosen from a fixed list, never free text)

Thumbs up and down ratings are stored but are not used for benchmarks.

Who sees it: the public Community Picks page shows winner counts and reasons. Signed-in users also see platform-wide win rates, average cost and speed per model, and the top model per task. No prompts, answers or names are shown.

We DO NOT share publicly:

  • Your exact prompt text
  • Your name or email
  • Any personally identifiable information

Example of what we share:

  • "For code generation tasks, Claude was selected 57% of the time"
  • "Average cost for customer support prompts: $0.04"
  • "Gemini Flash is 2x faster than GPT-4o for summaries"

Opt-Out:

  • By default, your tests contribute to community benchmarks
  • You can turn this off at any time in Settings, Privacy ("Share my test results for community benchmarks")

8.4 What We NEVER Do

  • We NEVER train AI models on your data
  • We NEVER sell your data to third parties
  • We NEVER show your exact prompts publicly

9. REFUNDS AND BILLING DISPUTES

9.1 Payments and Refunds

  • Paddle.com is the Merchant of Record for all our orders. Payments are processed by Paddle (Paddle.com Market Limited), which charges you, collects tax and issues any refund to the payment method you paid with
  • Refunds are handled as described in our Refund Policy
  • Paddle's own refund policy and buyer terms also apply to your payment: paddle.com/legal/refund-policy and paddle.com/legal/checkout-buyer-terms
  • Where something went wrong on our side (for example a Platform bug, an incorrect charge or a duplicate charge), we restore the credits or refund the payment through Paddle after we have checked what happened, as described in the Refund Policy

If you have an issue:

  • Contact us at info@testaimodels.com
  • We'll review on a case-by-case basis
  • We're reasonable and customer-friendly

9.2 Subscription Refunds

  • Refunds of PRO subscription payments are handled as described in our Refund Policy

9.3 Your Statutory Rights

  • If you are a consumer in the EU, EEA or the UK, you have a 14-day right to withdraw from a purchase, as described in our Refund Policy
  • Nothing in these Terms limits a right the law gives you where you live

9.4 Test Failures and Errors

If an AI provider is down:

  • Test continues with working models only
  • You're only charged for successful model responses
  • Failed models show error message
  • You can re-run failed models individually (no extra charge if it was our error)

If a model call fails or times out (no answer after 180 seconds per attempt, retried up to 3 times):

  • All completed model responses are shown
  • You're not charged for a call that fails or times out
  • A completed response with an empty answer is charged
  • You can re-run failed or timed-out models

10. THIRD-PARTY AI PROVIDERS

10.1 We're a Pass-Through Platform

We send your prompts directly to these AI providers via their APIs:

  • OpenAI (ChatGPT)
  • Anthropic (Claude)
  • Google (Gemini)
  • xAI (Grok)
  • Mistral AI (Mistral)
  • Moonshot AI (Kimi)
  • DeepSeek (DeepSeek)
  • Alibaba Cloud (Qwen)
  • Perplexity (Perplexity)

10.2 You Are Subject to Their Terms

When you use the Platform, you agree to each provider's:

  • Terms of Service
  • Privacy Policy
  • Acceptable Use Policy

Links to Third-Party Terms:

10.3 Content Policy Violations

If you violate a third-party AI provider's content policies:

First Offense:

  • Warning email explaining the violation
  • Account remains active

Second Offense:

  • 7-day account suspension
  • Refunds of unused credits are handled as described in our Refund Policy
  • Cannot run tests during suspension

Third Offense OR Severe Violations:

  • Permanent account ban
  • Refunds are handled as described in our Refund Policy
  • We may report illegal activity to authorities

Severe violations include:

  • Child sexual abuse material (CSAM)
  • Terrorism or violent extremism
  • Human trafficking
  • Other illegal content

Our Position:

  • We're not liable for what you generate
  • But we cooperate with law enforcement
  • We reserve the right to terminate accounts for policy violations

10.4 No Liability for Third-Party Services

  • We don't control AI model outputs
  • We're not responsible for accuracy, quality, bias, or legality of responses
  • If an AI provider is down, we can't run tests for that model
  • Third-party data policies apply (we don't control what they do with your prompts)

11. INTELLECTUAL PROPERTY AND OWNERSHIP

11.1 Your Content

  • You own your prompts (the inputs you provide)
  • You own your test results (the Platform data you generate)
  • You can use test results for any purpose (blog posts, client reports, internal decisions)

11.2 AI Model Outputs

  • AI responses are subject to each provider's terms
  • Most providers grant you ownership of outputs (check their terms)
  • We don't claim ownership of AI outputs
  • You're responsible for verifying you have rights to use AI outputs commercially

11.3 Platform Intellectual Property

  • Test AI Models name, logo, and Platform design are our property
  • You cannot copy, modify, or distribute our Platform code
  • You cannot reverse-engineer our Platform
  • You cannot resell or white-label our Platform

11.4 Community Benchmark Data

  • We may publish anonymous aggregate statistics publicly
  • We may use aggregate data in blog posts, reports, marketing
  • Individual prompts or user data are never shared

12. PROHIBITED USES

12.1 You May NOT Use the Platform To:

  • Generate illegal, harmful, or hateful content
  • Violate third-party intellectual property
  • Harass, threaten, or harm others
  • Create multiple accounts to abuse signup gifts
  • Scrape, crawl, or automate requests (without permission)
  • Resell or redistribute Platform access
  • Attempt to hack, exploit, or disrupt the Platform
  • Violate third-party AI provider policies
  • Use the Platform for any unlawful purpose

12.2 Rate Limiting and Abuse Prevention

  • We apply automated rate limits to protect the Platform and the AI providers' accounts (for example on sign-ups and on how many model calls run at once)
  • We manually review suspicious accounts
  • Excessive usage may trigger manual review
  • We reserve the right to suspend or ban accounts for abuse

12.3 Consequences

If you violate these rules:

  • First offense: Warning
  • Second offense: 7-day suspension
  • Third offense or severe violations: Permanent ban
  • Forfeited unused credits (any refund is handled as described in our Refund Policy)
  • We may report illegal activity to authorities

12.4 Reporting Content

  • If you believe content on the Platform infringes your rights or is unlawful (for example an AI answer, a prompt or an image that someone submitted), write to info@testaimodels.com, or use Help, Contact us in the app if you have an account
  • Tell us enough to find the content and what is wrong with it
  • We review each report. We may remove the content, and we may tell the person who submitted it
  • We make no promise beyond that

13. API KEY SECURITY

13.1 We Handle API Keys

  • You do NOT provide API keys, we use our own
  • Our API keys are held as server-side secrets
  • Server-side workflows only (never exposed in frontend)

13.2 Timeout Protection

  • Each model call has a 180-second timeout per attempt, and is retried up to 3 times
  • If a model doesn't respond within 180 seconds, that specific model result times out
  • Other models in the same test continue running
  • You can re-run timed-out models individually

13.3 Duplicate Test Prevention

  • The Run button disables itself while a run is being submitted
  • We do not check for duplicate submissions on the server, so if you submit twice quickly and your balance covers both, both runs are charged
  • Be careful when clicking "Run"

14. DISCLAIMERS AND LIMITATIONS OF LIABILITY

14.1 Platform Provided "AS-IS"

  • The Platform is provided without warranties of any kind
  • We don't guarantee:
  • Uptime or availability
  • Accuracy of AI responses
  • Suitability for your specific purpose
  • Error-free operation
  • Specific cost savings

14.2 No Liability for AI Outputs

  • We're not responsible for:
  • Inaccurate, biased, or harmful AI responses
  • Copyright violations in AI outputs
  • Business decisions based on test results
  • Losses from using AI model recommendations
  • Third-party AI provider outages or errors

14.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • Our liability is limited to the amount you paid in the last 12 months
  • Maximum liability: $100 USD or amount paid, whichever is greater
  • We're not liable for indirect, consequential, or punitive damages
  • This includes lost profits, data loss, or business interruption

14.4 Use at Your Own Risk

  • You're responsible for verifying AI outputs before using them
  • Test results are for comparison purposes only
  • Make your own informed decisions about AI model selection
  • We're a testing tool, not a decision-making service

15. INDEMNIFICATION

You agree to indemnify and hold us harmless from any claims, damages, or expenses (including legal fees) arising from:

  • Your use of the Platform
  • Your violation of these Terms
  • Your violation of third-party rights (including AI provider terms)
  • Content you submit to the Platform
  • Any illegal or harmful content you generate using AI models

16. DATA DELETION AND ACCOUNT MANAGEMENT

16.1 Deleting Tests

  • You can delete individual tests, workflows and workflow steps
  • Deleted items are removed when you delete them, together with their uploaded images unless another test or workflow step still uses the same upload
  • Copies may remain in our database backups until they expire in the normal backup cycle
  • No recovery after deletion

16.2 Deleting Your Account

  • Click "Delete account" in account settings
  • Confirmation required (irreversible action)
  • Your data is deleted when you confirm:
  • Account information
  • Test history
  • Prompts and responses, chat messages and uploaded images
  • Workflows, alerts, projects and API keys
  • Usage data

What's NOT deleted:

  • Payment records and the credit ledger (required by law for tax compliance)
  • Cost records, with your identity removed
  • A one-way hash of your normalized email address, kept only to stop repeat sign-ups under alias addresses
  • Aggregate statistics (anonymized, no longer linked to you)

16.3 Account Retention

  • If you don't delete your account, data is retained indefinitely
  • Pay as you go: All test results remain accessible
  • PRO plan: All test results remain accessible
  • Canceled PRO plan: Test results remain accessible and your account returns to Pay as you go

17. TERMINATION

17.1 You Can Leave Anytime

  • Cancel your subscription via Paddle Customer Portal
  • Delete your account in account settings
  • No penalties or fees for leaving

17.2 We Can Terminate Your Account If:

  • You violate these Terms
  • You abuse the Platform (multiple accounts, excessive usage)
  • Payment fails repeatedly (Pro plan)
  • Required by law
  • Severe content policy violations

17.3 Effect of Termination

  • Access to Platform ends immediately
  • Unused API credits are forfeited (any refund is handled as described in our Refund Policy)
  • We may retain data as required by law (payment records for taxes)
  • Sections 10, 11, 13, 14, 15, and 18 survive termination

18. DISPUTE RESOLUTION

18.1 Governing Law

  • These Terms are governed by the laws of Serbia
  • Disputes are subject to the exclusive jurisdiction of Serbian courts

18.2 Informal Resolution First

  • Before filing a lawsuit, contact us at info@testaimodels.com
  • We'll try to resolve disputes informally within 30 days
  • Most issues can be resolved through communication

18.3 Arbitration (Optional)

  • For disputes under $10,000 USD, we may agree to binding arbitration
  • Arbitration is faster and cheaper than court
  • Both parties must consent to arbitration

19. GENERAL PROVISIONS

19.1 Changes to Terms

  • We may update these Terms with 30 days' notice, except the update dated November 5, 2026, which takes effect on that date
  • Notice will be sent via email or Platform notification
  • Continued use after changes means you accept new Terms
  • Material changes require explicit consent

19.2 Entire Agreement

  • These Terms constitute the entire agreement between you and us
  • Supersedes all prior agreements or understandings

19.3 Severability

  • If any provision is invalid or unenforceable, the rest remains in effect

19.4 No Waiver

  • Our failure to enforce a provision doesn't waive our right to enforce it later

19.5 Assignment

  • You cannot transfer your account or these Terms to another person
  • We may assign these Terms (e.g., if the business is acquired)

19.6 Force Majeure

  • We're not liable for delays due to events beyond our control:
  • Natural disasters
  • Pandemics
  • War or terrorism
  • Government actions
  • Third-party AI provider outages

20. CONTACT INFORMATION

Questions about these Terms?

Email: info@testaimodels.com

Website: https://www.testaimodels.com

Business Details:

Marko Milojkovic PR Digital M2

Registration Number: 67812549

VAT Number: 114733003

Karadjordjeva 272, 34220 Lapovo, Serbia

For payment/billing issues:

Contact Paddle Support: https://paddle.com/support

By using Test AI Models, you agree to these Terms of Service.

If you have questions or concerns, email us at info@testaimodels.com. We're here to help.

Test AI Models is operated by Marko Milojkovic PR Digital M2, Serbia.

Payments processed by Paddle (Paddle.com Market Limited), our Merchant of Record.